TUDDEH Inc. (“TUDDEH,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use the TUDDEH website, mobile applications, merchant dashboard, and related services (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use the Services, we may collect the following categories of information.
You may provide:
● Name
● Email address
● Phone number
● Date of birth (where required for birthday rewards or verification)
● Profile photo
● Username
● Password (stored securely in encrypted or hashed form)
● Customer support communications
For business accounts we may collect:
● Business name
● Business address
● Website
● Social media profiles
● Business category
● Contact person
● Business email
● Business phone number
● Tax information where required
● Payment and billing information
We may collect:
● Favourite businesses
● Saved offers
● Event interests
● Notification preferences
● Redemption history
● Purchase history
● Marketing preferences
We automatically collect information such as:
● Device type
● Operating system
● Browser type
● IP address
● App version
● Language settings
● Crash reports
● Diagnostic information
● Log files
● Device identifiers
With your permission, we may collect precise or approximate location information to:
● Display nearby businesses
● Recommend nearby events
● Improve search results
● Provide location-based offers
You may disable location access through your device settings
We collect information about how you interact with the Services, including:
● Pages viewed
● Businesses viewed
● Searches performed
● Features used
● Offers redeemed
● Time spent within the Services
● Clicks and navigation patterns
We collect information when you:
● Create an account
● Register a business
● Complete your profile
● Purchase products or services
● Purchase eGift Cards
● Save favourite businesses
● Redeem offers
● Attend events using TUDDEH
● Contact customer support
● Participate in surveys or promotions
● Subscribe to emails or notifications
● Use the Services
We also receive information automatically through cookies, analytics tools, and similar technologies.
We use your information to:
● Operate the Services
● Create and manage your account
● Process purchases
● Process subscriptions
● Deliver eGift Cards
● Display nearby businesses
● Recommend businesses and events
● Personalize your experience
● Improve search results
● Process customer support requests
● Verify offer redemptions
● Prevent fraud
● Detect abuse
● Improve our Services
● Analyze usage trends
● Develop new features
● Send transactional communications
● Send marketing communications where permitted or where you have consented
Certain features of TUDDEH may use artificial intelligence to:
● Recommend businesses
● Recommend events
● Suggest offers
● Generate promotional content
● Create marketing materials
● Improve search results
● Summarize analytics
● Enhance customer experiences
Information processed by AI features is used only to provide or improve the Services and is handled in accordance with this Privacy Policy.
Businesses participating on TUDDEH understand that publicly available business
information, including:
● Business name
● Logo
● Website
● Public social media content
● Menus
● Photos
● Videos
● Events
● Promotions
may be displayed and promoted through the Services in accordance with the applicable Business Terms of Service.
We use cookies, pixels, SDKs, and similar technologies to:
● Remember login sessions
● Save preferences
● Improve performance
● Measure advertising effectiveness
● Understand user behaviour
● Prevent fraud
● Analyze traffic
You may disable cookies through your browser settings, although certain features may not function properly.
If you enable push notifications, we may send notifications relating to:
● Saved businesses
● New offers
● Events
● Birthday rewards
● Account activity
● Service announcements
● Marketing communications (where permitted)
You may disable notifications through your device settings.
Payments may be processed through trusted third-party payment providers.
TUDDEH does not store complete credit card numbers or payment credentials unless necessary and permitted by the payment provider.
Payment information is subject to the privacy policies of the applicable payment processor
We do not sell your personal information.
We may share information with:
● Payment providers
● Cloud hosting providers
● Analytics providers
● Customer support providers
● Marketing providers
● Email delivery providers
● Fraud prevention providers
● Law enforcement where legally required
● Professional advisers where necessary
Businesses receive only the information reasonably necessary to fulfill transactions, verify eligible redemptions, or provide services through the platform.
The Services may integrate with third-party providers including:
● Payment processors
● Mapping providers
● Reservation platforms
● Social media platforms
● Analytics providers
● Advertising partners
Your use of those services is governed by their own privacy policies.
TUDDEH is not responsible for third-party privacy practices.
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information.
These safeguards may include:
● Encryption in transit
● Encryption at rest where appropriate
● Secure authentication
● Role-based access controls
● Security monitoring
● Vulnerability assessments
● Backup systems
No internet-based system is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to:
● Provide the Services
● Meet legal obligations
● Resolve disputes
● Enforce agreements
● Maintain security records
When information is no longer required, it is securely deleted or anonymized where appropriate.
Subject to applicable law, you may:
● Access your personal information
● Correct inaccurate information
● Update your account
● Delete your account
● Request deletion of certain personal information
● Withdraw consent where consent is the legal basis for processing
● Opt out of marketing communications
Certain information may need to be retained to comply with legal or contractual obligations.
The Services are not intended for children under the age required to provide valid consent under applicable law without parental authorization.
We do not knowingly collect personal information from children where prohibited by law
Your information may be processed or stored in jurisdictions outside your province or country where our service providers operate.
When this occurs, we take reasonable steps to ensure appropriate privacy protections are in place.
We may disclose personal information when we believe disclosure is necessary to:
● Comply with applicable laws
● Respond to lawful requests
● Protect our rights
● Protect users
● Prevent fraud
● Enforce our agreements
We may update this Privacy Policy periodically.
If changes are material, we will provide reasonable notice through the Services or by other appropriate means.
Your continued use of the Services after the effective date of an updated Privacy Policy constitutes acknowledgment of the revised policy.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Privacy Officer
TUDDEH Inc.
Email: privacy@tuddeh.com (or support@tuddeh.com if you prefer to use a single contact
address)
Website: https://www.tuddeh.com
